Facilitator Kits and Systems
As an Inscape Publishing Authorised Distributor, we provide a range of customisable facilitator resources that will put you in charge of developing your own training curriculum.

Personal Listening Profile® Facilitator's Kit
Learn to Listen and Respond With Purpose
Listening is more than hearing. Listening is the ability to receive, attend to, interpret, and respond to verbal messages and other cues, like body language, in ways that are appropriate to the purpose. If the message is entertaining, our purpose is to enjoy, so we listen and respond in a relaxed manner. If the message is intended to persuade us, our purpose is judgment, so we listen and respond critically. It is estimated that people screen out or misunderstand the intended meaning or purpose of a message in over 70 percent of communications, making listening the biggest contributing factor to miscommunication.

Discover the Impact of Different Listening Approaches
Behavioral research shows that people approach listening with different purposes and with different motivations related to that purpose. The Personal Listening Profile helps people discover their preferred or most natural approach to listening as they gain insight into the different listening approaches of others. The Personal Listening Profile identifies five listening approaches:

• Appreciative
• Empathic
• Comprehensive
• Discerning
• Evaluative

Adopt an Appropriate Listening Approach
The Personal Listening Profile also helps people see that their preferred listening approach may not be appropriate to every situation. They learn when and how to adopt another listening approach for more successful communication. It outlines three primary factors to consider in choosing the listening approach appropriate to the situation: Purpose, Motivation, and Behavioral Indicators.

Enhance Individual and Team Performance
Organizations like yours use the Personal Listening Profile to:

• enhance communication
• reduce conflict
• strengthen customer relationships
• develop leaders
• improve management effectiveness
• boost productivity

The Personal Listening Profile Facilitator's Kit includes:

• Facilitator's Manual
• Scripted Seminar
• Presentation Materials and Handouts on CD-ROM
• Two Profiles

Online version of Personal Listening Profile available
An online version of the Personal Listening Profile is also available. The online version provides you with a rich report which can further enhance your training. For this reason, most trainers now preferthe online version over the paper version. Click here for a PDF sample of the onlineindividual report.

In addition, trainers can now avail of the optional online Facilitator Report. The Personal Listening Profile Facilitator Report gives you a heads-up on group dynamics by showing you how group members use each listening approach. At a glance, you'll see the similarities and differences within your group that can lead to miscommunication. You'll also be able to identify those individuals whose scores fall outside of group averages and who may feel isolated or alienated by the dominant group culture. Click here for a PDF sample of the online Facilitator Report.

Pricing
The Personal Listening Profile Facilitator Kit is now available for purchase online. For pricing and to purchase this product, click here. We accept all major credit cards and corporate purchase orders.

To discuss how this system can enhance your training, contact us at 780.432.8182