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Are people listening to your leadership message? If not, try looking at your communications again. Whether you are trying to persuade, inform, educate or entertain, your message has to compete with dozens if not hundreds of other messages that the recipient receives every day. By and large, we tend to remember those messages that impact [...]
In Project Management methodologies, most projects follow established stages, such as Define > Plan > Deliver > Close. Capturing the Voice of the Customer (VoC), especially during the Define stage, is critical to project success. Developing the ability therefore to truly listen to what the customer is saying is of course fundamental, yet many of [...]
How can you successfully communicate your strategy? Video, text, images, in-person presentations…the appeal of these formats depends to a great extent on the recipient’s personal preferences, or persona. Think of it this way: Some people prefer to move fast Some people prefer to move slowly Some people prefer to base their decisions on logic Some [...]
