Early in my career as a corporate trainer, I had a profound experience. On the morning of the first day of a workshop, I was going through the process of eliciting each participant’s expectations for the workshop. The wall was beginning to fill up with flipcharts listing what participants wanted to get from the workshop. [...]
You don’t have to be a Fortune 500 company with a big training budget to have a vibrant, energizing staff development plan. You can provide similar professional development benefits to your staff at a fraction of the cost. Here are the steps and resources to help you do just that… Create a policy that guarantees [...]
Ever since Maslow published his work on motivation and self-actualization, the corporate world has been on a journey to find ‘the answer’. The ideal of course is to have everyone on your team and in your organization actively seeking ‘the answer’. But as you probably know from your experience, ‘the answer’ is elusive. Or is it? [...]
Most leaders struggle at some point in leading change. One of the major reasons for this is that at the heart of change are people. If people don’t learn and grow, then this will severely limit organizational change and growth. For example, many organizations that utilise such approaches as the Balanced Scorecard get stuck when it [...]
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The one thing you shouldn’t do is try to tell a cab driver how to get somewhere.
— Jimmy Fallon, Talk show host


