For internal and external trainers. Customise and run world class, field tested training programs for your clients, including the very popular Everything DiSC® Management program…
The father of modern quality, W. Edwards Deming was fond of saying “In God we trust, all others bring data”. And his proclamation was widely reported. What was less reported was another proclamation of his “Data will provide you with approximately 3% of what you really need to know”. So how do you discover the [...]
Podcast: Play in new window | Download (0.0KB) As a leader, one of your main challenges is to establish an organizational climate that sparks and sustains higher levels of alignment and performance, without burning out your people. This organizational climate can have many characteristics, some of which are universal and some unique to your industry or [...]
In Project Management methodologies, most projects follow established stages, such as Define > Plan > Deliver > Close. Capturing the Voice of the Customer (VoC), especially during the Define stage, is critical to project success. Developing the ability therefore to truly listen to what the customer is saying is of course fundamental, yet many of [...]
As a manager, you need to be able to master the art and practice of coaching. Fortunately, you don’t have to become a “certified” coach to become masterful! Our 4M Model™ can be applied to the coach and the “coachee”. Here’s how… Step 1: Motivators – Discover what motivates you to coach and also what [...]
